The service and your choices
This policy explains how Contatinhos handles data. Reading this policy or accepting the terms does not constitute consent to every use of your data. Processing that requires specific authorization must be presented separately.
Data used
Account and member data includes email, protected credentials, name, date of birth, gender, height and registration information. Profile and preferences include a description, photos, interests, orientation, discovery and visibility settings.
We also handle permitted location data, likes, connections, messages, media, access and usage records, device information, notification identifiers, purchase records and support communications. Payment providers and stores may supply information needed to confirm transactions.
Purposes and legal grounds
Accounts, profiles, interactions and preferences support the service, profile discovery and communication. Location enables proximity calculations; disabling it in device permissions may limit that function. Purchase data supports payments; technical records help maintain security and operation.
Legal obligations, the exercise of rights and other applicable grounds may justify specific processing. Sexual orientation and biometrics require appropriate grounds for sensitive data; they are not covered by general marketing authorization or general legitimate interest.
Facial verification
Verification uses camera images and derived biometric data to check presence and reduce fraud, and for access recovery where offered. This data is not public profile photography and is not sold.
Read the specific notice before capture. A requirement for a particular action must be disclosed in the app. You may request information and exercise rights about this data through the contact below; no new selfie is needed in the initial request. Deletion and any exceptional retention require specific assessment of sensitive data.
Visibility and sharing
Profile information is accessible according to the features and visibility choices. Recipients receive messages sent to them. People may make copies outside the service; this does not remove our responsibilities for data we control.
Contracted providers may handle information for hosting, payments, notifications, security and operation. Support and moderation access must be limited to the necessary purpose. Authorities' requests require valid grounds and scope; a report does not give the reporter access to additional data. If the business is reorganized, processing remains subject to applicable obligations.
Permissions, communications and local storage
Manage location, camera and notifications in your device permissions. Refusing permission may prevent the related feature. Promotional communications depend on the choice presented and can be stopped; essential security or support messages serve a separate purpose.
The site may remember your language in your browser. These pages can be read without JavaScript or accepting optional tracking. Notification settings are not an account deletion request.
Retention and deletion
Closing an account, deleting data and cancelling a subscription are different processes. Deletion does not mean instant physical erasure of every copy. Retained data needs an applicable purpose and legal basis; simply having a conversation, photo or report does not justify keeping the entire profile forever.
In Brazil, where applicable, the six-month obligation to keep application access records runs from each covered access, not from the deletion request. It does not authorize keeping all conversations or photos. Preserving information does not, by itself, authorize disclosure to others.
You may request information about the categories retained and the criteria applicable to your request. Specific legal restrictions may limit details of a case, particularly other people's information. The deadline to respond to a request is not necessarily the deadline to erase each category.
When the purpose ends and no other retention basis applies, data must be deleted or effectively anonymized where appropriate. Exceptionally retained data must not keep the profile active or be repurposed for marketing.
| Category | Purpose and duration |
|---|---|
| Profile, members, photos and facial verification | Data needed to provide the service while in use. On closure, it must be deleted unless a specific retention basis applies; sensitive information needs separate consideration. |
| Access records | For the applicable statutory period from each event; additional preservation requires its own basis. |
| Incidents and protection of rights | Only information needed to assess incidents, defend rights or comply with a valid requirement, for the period justified by that purpose. A report is not automatic proof of a crime. |
| Purchases and support | Minimum records for financial obligations, disputes and evidence of handling requests, for the periods applicable to each purpose. |
| Abuse prevention | Necessary and proportionate minimum information, with a basis and review; this does not authorize unlimited or permanent retention. |
| Backups | Copies may remain until the applicable retention cycle expires. They are not active profiles and must not be used to return deleted data to normal use. |
Your rights
Depending on applicable law, you may request confirmation of processing, access, correction, deletion, sharing information, portability, objection, restriction or review of decisions, and withdraw consent where it is the basis used. Rights do not have the same scope in every jurisdiction.
Use available app options or the contact below. Protected fields and requests unavailable in settings can be handled through support. A refusal or restriction should be explained where permitted, with an opportunity to challenge it. You may also contact the competent authority.
International processing
Providers may process data in other countries. Transfers require applicable mechanisms and safeguards; using the app is not unrestricted authorization for transfers. Request information through the contact below. Language, connection address or download store alone do not determine your rights.
Security and people under 18
Protection measures, access controls and secure communications are necessary, but no service offers absolute security. Protect your credentials and report suspected unauthorized access. This does not remove the service's legal obligations.
The service is for adults aged 18 or older, including every member of a shared profile. Report suspected underage accounts or misuse of your image even if you have no account. Do not send sexual material involving minors. In immediate danger, contact local authorities or emergency services.
Policy updates
Material changes should be communicated through appropriate channels. A new publication does not automatically authorize new purposes or longer retention. Specific authorizations, where required, are handled separately.
Contact and rights
For questions or requests about your data, write to contato@cnttnhs.com. You do not need to create an account, keep a subscription or log in to start a request.
Provide a reply address, the minimum information needed to identify the account, and whether your request concerns the whole account, your own data in a shared profile or lost access. Giving a reason for leaving is optional. Do not send passwords, access codes, selfies, full identity documents or conversations in your first message.
The link opens your email application: your request is sent only when you send the message. Proportionate verification of identity or authority to act may be needed through a secure channel. Knowing an email address does not authorize deleting someone else's account. If you have lost access to the registered address, explain this for assessment.